Kenneth: Hi Tux,   Move the uploader control out of the ModalPopupExtender, does it work for your us clients?   Does it got problem with the special file/size? Or randomly? What silverlight version your us client using?   Regards,   Ken    Hi Ken,   today we finally managed ...

Hello... any answer........?Please, we need help... :( By the way, I update you about the situation: yesterday we managed to solve the issue of the italian user by ourselves. The problem was Microsoft Silverlight... that user didn't have it installed on her PC with IE. As soon as she installed and enabled it, she managed to upload files and the ...

Another update, to try helping you understand what's the problem (and the solution) could be:We added the OnTaskError and OnError javascript functions to our pages and this is the alert that our customer receives when he tries to upload a PDF file (inside a pop-up)... the message is ''TaskError: FILENAME, undefined'': 

An update: more than those two US users are being impacted by the problem, yesterday an italian user experienced a similar issue, as soon as she clicks on START UPLOAD nothing happens and the upload process doesn't even start. In this case, we couldn't find any RESX file in the TempDirectory...

Hi, unfortunately I'm here to report an error again (for info about our customer's website and configuration, please refer to this topic: http://cutesoft.net/forums/thread/71647.aspx )The ''Object reference not set to an instance of an object'' problem, experienced by only two users of our customer's company, has been solved by ...

cutechat: Tux,   Please try to remove this line and try again  <add name=''UploadHttpModule'' type=''Brettle.Web.NeatUpload.UploadHttpModule, Brettle.Web.NeatUpload''/>  Regards, Terry     Now it works, whatever the file size is, even on the machines where it wasn't working before. Thanks a ...

cutechat: Hi,   Can you post your web.config ?   Make sure there's no other upload components.   Regards, Terry     Hi Terry,   here is the web.config, in TXT format:   /forum_uploads2/Web.config.txt    Waiting for your answer.   Kindest Regards,   Tux.

cutechat: Hi,   When use the 'UseAspNetStream' mode , the uploader will stop intercept the input stream .   So ASP.NET will handle it , but will be limited by <httpRuntime maxRequestLength=''4096'' />   please change it to a larger value .     Regards, Terry   Hi Terry,   unfortunately ...

Hi,   we changed the web.confing inserting this line:   <add key=''CuteWebUI.AjaxUploader.UseAspNetStream'' value=''True'' />   Our user tested the upload again, on one of the machines affected by the problem. This time he managed to upload a file larger than 150 KB. Then he tried to upload another file, bigger than the ...

cutechat: Hi,   I am not sure what's wrong now.   because I can't reproduce it on your website.   please add this into web.config and try again.   <add key=''CuteWebUI.AjaxUploader.UseAspNetStream'' value=''True'' />   and also , you can let the user test this page ...