thanks, this works.   May I suggest that on the download page, version information may be added to the files in the list so that it is immediately clear which version is being offered.   Regards! Mikael

Hello Adam,   how can I deterime which version of Cute Life Support I have running?   and how can I determine which version is offered on the download page?   Thanks in advance, Mikael

I want the clients to never see the option to leave a feeback when support id offline. How t go about this?   I know how to modifiy the live support chat buttons, but I want to make sure that the client is never prompted even if he tries to continue a chat after the operators all went offline.   regards, Mikael

Hello Adam,   we have a multi lingual site, and based on the lanuage of the page where the live chat button sits on, I would like to start the live chat in english or in German.   Is there a straightforward way to do this? I want to have the client UI in the proper language, as well as the automated messages which I guess come from ...

I would like the live chat button to refresh on the client browser every 30 seconds or so, to truly reflect whether a live chat is actually possible or not, without the client having to do a page refresh. We have the button on a web page with a video application and do not want to disturb the video viewing for updating the button ...