Ken,

From the error message above, It looks like the insert statement to the CuteChat4_SupportSession table failed. One of the strings passed into the statement was too long. I unfortunately did not capture the statement.

I have not been able reproduce the problem.  It occurred twice in one day.  Now everything works as normal.  I am monitoring the chat activity now and will report back if I ever see this issue arise again.

Thanks,

Jorge