Hi JosephMary,

The Chat Button code has 2 parts.

The first part is below which use to shows the chat button in the page

<script src="/CuteSoft_Client/CuteChat/Support-Image-Button.js.aspx"></script>

The second part is below which use to monitor the site visitor. If you do not want to monitor the site, please remove the second part from the page

<script src="/CuteSoft_Client/CuteChat/Support-Visitor-monitor.js.aspx"></script>

Regards,

Ken