Hi,

Our website has failed an external security scan recently due to Predictable Cookie Session IDs from one of the Cute Live Support pages.  I was wondering if you have a suggestion to remedy this problem.  The page it picked up was "CuteSoft_Client/CuteChat/Suppor

t-Visitor-monitor-crossdomain.js.aspx" and the error was for Low Entropy. "The cookie was found to have only 26.3539045366726bits of entropy."

 

I suspect this is caused in this line of code "customerid='<%=ChatWebUtility.CreateGuidByDate()%>';", is there an alternative you can suggest to make this more secure?

 

Thanks,

John