Re: Error upon installation of Cute Live Support

  •  02-29-2012, 10:51 AM

    Re: Error upon installation of Cute Live Support

    Hi cliu,
     
    Please refer to http://www.cutesoft.net/live-support/Developer-Guide/scr/Adding-chat-button-tag.htm, check the deploy code
    <script src="http://www.cutesoft.net/CuteSoft_Client/CuteChat/Support-Image-Button.js.aspx"></script>
    <script src="http://www.cutesoft.net/CuteSoft_Client/CuteChat/Support-Visitor-monitor.js.aspx"></script>
     
    If you page http://www.qmiusa.com/Home.aspx, you are using the code below.
     
    CuteLiveSupport has not a page name  "Support-Image-Button-QMIHome.js.aspx ", that is why the button does not show up. I thought this is   your old chat button page created by your developer?
     
    <script src='http://support.roll-a-way.com/CuteSoft_Client/CuteChat/Support-Image-Button-QMIHome.js.aspx'>
     
    Regards,
     
    Ken 
     
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