Hi davooh1976,
Can you reproduce this issue on demo http://richtextbox.com/test/EditorOnPaste.aspx?
It the demo works for you. Please download the latest version and try again.
Latest version downloads http://cutesoft.net/downloads/folders/21904/download.aspx
It still get the same issue with the latest version .Please send your test document (the 2010 word file) to Kenneth@CuteSoft.net.
I will check it and get back to you as soon as possible.
Regards,
ken