Hi Joffies,
#1
Add the code below to the bottom of page "CuteSoft_Client\CuteChat\SupportClient.aspx". Now the require window will always select the first department.
Use this simple logic, you can specify the department for the user.
<script>
window.onload=function()
{
var input_department=document.getElementById("input_department");
input_department.selectedIndex=1;
}
</script>
#2
You can use the same way above to achieve it.
regards,
Ken