Error upon installation of Cute Live Support

  •  04-20-2011, 12:21 AM

    Error upon installation of Cute Live Support

    Upon the installation of cute live support
     
    When i run the operator and try to connect, an error occured during the opening of form:
     
    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.InvalidCastException: Unable to cast COM object of type 'System.__ComObject' to interface type 'mshtml.DispHTMLStyle'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{3050F55A-98B5-11CF-BB82-00AA00BDCE0B}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
       at LiveSupport.HtmlControl.UpdateDocUI()
       at LiveSupport.HtmlControl.LoadAboutBlank(String contenthtml)
       at LiveSupport.HtmlControl.LoadAboutBlank()
       at LiveSupport.Controls.MyCustomerList.MyCustomerList_Load(Object sender, EventArgs e)
       at System.Windows.Forms.UserControl.OnLoad(EventArgs e)
       at System.Windows.Forms.UserControl.OnCreateControl()
       at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
       at System.Windows.Forms.Control.CreateControl()
       at System.Windows.Forms.Control.ControlCollection.Add(Control value)
       at LiveSupport.MainLayout.AddInto(Control panel, Control child, String title, Icon boxicon)
       at LiveSupport.MainLayout.LoadControls()
       at LiveSupport.AsyncManager.RunInternal(Boolean processNewQueue, TimeSpan timeout)
       at LiveSupport.Program.ProcessAsyncQueue(Boolean processNewQueue)
       at LiveSupport.Program.timer_Tick(Object sender, EventArgs e)
       at System.Windows.Forms.Timer.OnTick(EventArgs e)
       at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
       at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4211 (VistaSP2GDR.050727-4200)
        CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    LiveSupport
        Assembly Version: 5.1.0.0
        Win32 Version: 5.1.0.0
        CodeBase: file:///C:/LiveSupportOperator/LiveSupport.exe
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System.Configuration
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    System.Xml
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    System.Web.Services
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4016 (NetFxQFE.050727-4000)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
    ----------------------------------------
    ubpe5htn
        Assembly Version: 5.1.0.0
        Win32 Version: 2.0.50727.4205 (VistaSP2GDR.050727-4200)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    Microsoft.mshtml
        Assembly Version: 7.0.3300.0
        Win32 Version: 7.0.3300.0
        CodeBase: file:///C:/Windows/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
    ----------------------------------------
    System.Web
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4209 (VistaSP2GDR.050727-4200)
        CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    XPCommonControls
        Assembly Version: 3.0.2.902
        Win32 Version: 3.0.2.902
        CodeBase: file:///C:/LiveSupportOperator/XPCommonControls.DLL
    ----------------------------------------
    Microsoft.VisualBasic
        Assembly Version: 8.0.0.0
        Win32 Version: 8.0.50727.4016 (NetFxQFE.050727-4000)
        CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

     
    Hope for your immediate response..
     
    Currently working on .net framework 4.0.
    Windows Vista. Microsoft SQL Server 2008 r2
    Hope for your immediate response, badly needed.
     
     
     
     
     
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