Dear ediguy,
If I were to incorporate support into an existing site, would I need to take every component on the package and add it to the web application?
1) Would I need a separate support site built in order to do this?
You don't have to create extra site, the cute live support can be integrated with your own site.
2) Would I take all of the files and add them to my web application? If so, can they exist in a sub folder?
Folder "document" is not mandatory, other files are necessary when you install.
Also, I attempted to publish the site to my local host, but got the following error when I accessed the URL on attempting to login as admin:
Cannot open database "MyTestDB" requested by the login. The login failed.
Login failed for user '(machinename)\ASPNET'.
Please check your database connection string, you need make sure:
1. Connection string is correct
2. User in connection string need to be existing
3. User should have full permission to visit database
Obviously the machine name is the name of my local host. Is there a way to configure this in the web.config or some other methodology?
I am using the following connection string, it works fine on my end:
(local): database host name
CuteChat5.1: database name
uid=cute: database user name is "cute"
pwd=cute: the password of user "cute"
<appSettings>
<add key="ConnectionString" value="server=(local);database=Cutechat5.1;uid=cute;pwd=cute"/>
<add key="OnlineTimeout" value="300"/>
</appSettings>
Thank you for asking