Hi there,

 

Adam, would you mind getting back to me on this, as the others I have spoken to previously (Eric/Terry) haven't been able to help at all. I spoke with Eric on IM in mid-November, followed up with a support email ticket that Terry responded to, but I simply had no response to the second email I sent him.

 

My client still has the same problem as before, plus they are getting more cases of 301 errors, where large(ish) files seem to be causing the issues (which is exactly why we got this control). One of my client's clients reported a problem on Friday and is now asking them if they can send them files in future using YouSendIt, so this really needs sorting out asap. 

 

As per my previous correspondence with you, the issue seems to be similar to the one explained in this forum thread, which had no resolution: http://cutesoft.net/forums/thread/62805.aspx 

 

As well as that forum thread (and exactly as per the client's client above who is now suggesting YouSendIt), I have just done a test uploading a 30MB file and it gets to 100% then gives this error: "Flash : The upload task is interrupted! http 301"

 

Look forward to your prompt reply.

 

Kind Regards,

Simon