Hi everyone,

 

I am trying to evaluate Live Support but am having issues.

 

I am running the process on my local machine using Windows XP Pro. I was able to unzip the project and compile it, set up the DB on my local SQLExpress instance, and get the project to run so that I can run the admin functions no problem.

 

However, when I try to run the Live Support Operator I am runing into issues. The URL of the compiled admin site is:

 

 

So I launch Live Operator with the Website URL as specified above and when I click login I get:

 

 "Failed to connect chat service: System.Exception: CONNECTION:ERROR, License file not found at LiveSupport.ChatClient.Connect(Boolean now) at LiveSupport.MyApp.Run()"

 

I found the license file in the project under the CuteSoft_Client directory. SO I thought maybe if I add that directory to the URL that might help. So I changed the Website URL to: