Dear DavidMag,

 

I tested this scenario on my computer, the steps are as follows:

1. Install Cute Live Support server side and login by http://127.0.0.1:593/login.aspx, I can login successful.

2. Open Cute Live Support operator client, input website url, username, and password:

     Website url: http://127.0.0.1:593

     Username: admin

     Password: admin

 

I can login to operator client.  Please make sure you put port number within website url.

 

Thank you for asking

Eric@cutesoft.net