Reduce calls for presence detection

  •  11-16-2010, 11:19 AM

    Reduce calls for presence detection

    Hello,
         My company has integrated Cute Chat into our commercial site and we're now looking at general performance issues.  One idea that has come up is we can reduce calls to the cute chat datbase if we reduce how often cutechat detects presence.  It seems to make calls about every 10 seconds for each user.  Is there a way to change that time span?
    Thanks!
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