Hi nwalker,

 

Please let your client test our online deom http://www.cutesoft.net/example/general.aspx

 

If the demo works for your client, please upgrade CuteEditor to the latest version and try again.

 

If the demo not works for your client, please let you client upgrade his/her Sliverlight and flash Plugins to the latest version and try again.

 

Regards,

 

ken