Done another test.

 

Again using our page http://www.southerncreative.co.uk/Building_a_CRM_for_small_businesses-bl27.htm you will see the comments form at the bottom of the page.

Now if you simply overtype the text we have in the box by default it it all works fine, but if they highlight the text and then press delete and then enter content the p tags disappear resulting in incorrectly formatted content.

 

How can we make it so the p tags never disappear...

 

This is a big user issue for us