Re: ChatProvider not initialized

  •  05-20-2010, 1:03 AM

    Re: ChatProvider not initialized

    northerncs:
    We are trying to install the live support stand alone version.  We have the demo working on our local machine in C but are having trouble getting it to work in VB.
     
    We are getting the error
     
    CuteChat.AppChatIdentity identity = CuteChat.ChatProvider.Instance.GetLogonIdentity();
    We have installed the global file at the root and are wondering what we are missing?
     
     
    Graham
     
     
    Hi northerncs,
     
    do you missing steps below?
     
    -----------------------------------------------------------------------
    Initialize an instance of provider when the application starts:

    CuteChat.ChatProvider.Instance = new MyChatProvider();
    CuteChat.ChatSystem.Start(new CuteChat.AppSystem());
     
    -----------------------------------------------------------------------
     
    Regards,
     
    ken
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