Support forums - Re: How do you transfer a chat to another operator or escalate a call from an operator to a manager?

Support forums » Knowledge Base » FAQ » Re: How do you transfer a chat to another operator or escalate a call from an operator to a manager?

Re: How do you transfer a chat to another operator or escalate a call from an operator to a manager?

05-02-2010, 9:47 PM

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: How do you transfer a chat to another operator or escalate a call from an operator to a manager?

Reply Quote

Select the target operator, right click, select "transfer" tab.

>>Can an operator be added to the chat without losing the current operator.?

Yes.

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

View Complete Thread