Hi Webmarktech ,

 

1.Open file "CuteSoft_Client\CuteChat\SupportClient.js".

 

2. Find section below

 

props["Name"]=input_name.value;
props["Email"]=input_email.value||"";
props["Department"]=input_department.value||"";

 

3. direct  a user request to a specific department.

 

For example

 

if(input_name.value=="mary")

{

props["Department"]="department1";

}

else

{

props["Department"]="department2";

}

 

Regards,

 

ken