2 things: I cannot get the email for when all agents are off line to work. and pages does not close after email was sent

  •  02-19-2010, 8:46 PM

    2 things: I cannot get the email for when all agents are off line to work. and pages does not close after email was sent

    HI -
     
    I am trying to get the email part to work for when all agents are off line.  I am using iis 6.0.  using the local server as the email server.  Emails do come from that server, just not from the live chat screen. Any help would be appreicate it. Also, it says the message was sent successfully, but the window does not close by itselft.  Any way to make that disappear after the email gets sent?
     
    Thanks!!! 
View Complete Thread