Our main problem is resolved: Now we can login from the desktop Operator application just fine to the DNN based Live Support. Hoo Hoo! But I wish the documentation had not mentioned the login as 'admin' and that too in red font. Instead, the documenation should have mentioned that you need your DNN credentials to be able to login.

Now to the other problem: How can one add Operators, Admins etc for the DNN version of Live Support when there is no Manager.aspx etc files?

You guys have very good products but documentation could use some work.

Thanks.

Mojoe.net