Hi - I was searching for something else in our web server's logfiles and found that a logged in agent computer seems to post twice per second to the cutechat folder:

"POST /support/CuteSoft_Client/CuteChat/ChatAjax.ashx"
Isn't this a little excessive and is there a way to bring this down to checking in every 10 seconds or so? (I assume this is reporting to the server that there is still someone ready to chat with customers.)