Hi AYM,

 

1. Open file CuteSoft_Client\CuteChat\SupportClient.aspx'

 

2. Find section below, it is the dropdown you want to change

 

<select id="dropdown_rate" onchange="SUI_RateTheAgent(this.value)">
         <option value="0" selected>-- Rate the agent --</option>
          <option value="5">Very Good</option>
          <option value="4">Good</option>
          <option value="3">Normal</option>
          <option value="2">Bad</option>
          <option value="1">Very Bad</option>
        </select>

 

Regards,

 

ken