Remove Agent Rating

  •  10-25-2009, 9:55 PM

    Remove Agent Rating

    Is there a way to remove the ability of the user from leaving a rating on the agent.  I would be the only agent, so I wouldn't need this feature.
     
    Also, is there a way to make the agent console screen pop-up when a new visitor is on the site?  I will have very few visitors, so I would like to know without having to maximize the agent console window if a visitor is on my site.
     
    Thanks.
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