Time out on log export

  •  06-18-2009, 12:55 PM

    Time out on log export

    In the Chat Admin Console under
     
    View/delete/Export Chat log
     
    whenever I  click Export and click the All checkbox, I always get a database time out.
     
    I look at the SQL database and do not see any tables relating to the chat logs.  Not sure where it is trying to get this from or how to modify settings.
     
    Any suggestions?  
     

     

    Server Error in '/Chat' Application.

    Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Data.SqlClient.SqlException: Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.

    Source Error:

    The source code that generated this unhandled exception can only be shown when compiled in debug mode. To enable this, please follow one of the below steps, then request the URL:

    1. Add a "Debug=true" directive at the top of the file that generated the error. Example:

      <%@ Page Language="C#" Debug="true" %>

    or:

    2) Add the following section to the configuration file of your application:

    <configuration>
       <system.web>
           <compilation debug="true"/>
       </system.web>
    </configuration>

    Note that this second technique will cause all files within a given application to be compiled in debug mode. The first technique will cause only that particular file to be compiled in debug mode.

    Important: Running applications in debug mode does incur a memory/performance overhead. You should make sure that an application has debugging disabled before deploying into production scenario.

    Stack Trace:

    [SqlException (0x80131904): Timeout expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.]
    System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) +1950890
    System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) +4846875
    System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) +194
    System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) +2392
    System.Data.SqlClient.SqlDataReader.ConsumeMetaData() +33
    System.Data.SqlClient.SqlDataReader.get_MetaData() +83
    System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) +297
    System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) +954
    System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) +162
    System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) +32
    System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) +141
    System.Data.SqlClient.SqlCommand.ExecuteReader() +89
    CuteChat.SqlServerDataProvider.GetMessages(String location, String placename, Int32 pagesize, Int32 pageindex, Int32& totalcount) +963
    CuteChat.ChatDataManager.GetMessages(String location, String placename, Int32 pagesize, Int32 pageindex, Int32& totalcount) +62
    CuteChat.ChatApi.GetMessages(String location, String placename, Int32 pagesize, Int32 pageindex, Int32& totalcount) +278
    ASP.cutesoft_client_cutechat_chatadmin_log_aspx.ButtonExport_Click(Object sender, EventArgs e) +347
    System.Web.UI.WebControls.Button.OnClick(EventArgs e) +111
    System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) +110
    System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +10
    System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
    System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565


    Version Information: Microsoft .NET Framework Version:2.0.50727.3082; ASP.NET Version:2.0.50727.3082
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