Purchased product not delivered

  •  06-13-2009, 6:45 AM

    Purchased product not delivered

    Hi,
    I chose to buy the PHP FILE UPLOADER because it's urgent and it would be delivered instantly after payment according to the info page
    However, I got this:
     

    Dear customer,

    Thank you for choosing CuteSoft.NET Components.

    We have received your order but we are having difficulty handling it online. A detailed report has been sent to Karen@CuteSoft.net. You can sit back, relax and wait for our email. Or you can try making another payment to see if the order can make it this time. We will refund duplicate order in this case. If the problem persists, feel free to contact Karen@CuteSoft.Net, we will arrange other purchase method. We accept Visa, MasterCard, AMex, WireTransfer, Checks, Money Orders etc. etc, I am sure we can get it across, it's just a matter of finding the right way.

    We are located on East Coast of Canada. Office hours are Monday to Friday 9:00am - 5:00pm. You are guaranteed to get a response within 24 hrs on business days and 48 hrs on weekends and holidays.

    Thanks for your patience, your business is very important to us.

    Karen@CuteSoft.NET
    CuteSoft Components Inc.
    Belleville ON, Canada

     

    What is this? The payment is deducted from my paypal and I get this message?
    Please send me the product. It's the PHP FILE UPLOADER.
    Thanks
     
     
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