Installation Help Please

  •  04-01-2005, 5:23 AM

    Installation Help Please

    Hi CuteChat, (I am reposting this as no-one as replied to my first post. Without Help from CuteChat your product is useless and I will have to return it)
    Your chat application looks great but your installation documentation is very sparse and ambigous.
     
    Here is what I have done. I have a VS .NET 2003 Web Project which has our customers web site in.
    I have copied/uploaded all the license files and dlls to the right place and referenced CuteSoft.Chat.dll and CuteSoft.ChatService.dll within the web application from the bin directory.
    We have created three derived classes within the web application named as follows:
     
    clsCuteSoftConnectionStringProvider - inherits your CuteSoft.Chat.ConnectionStringProvider etc
    clsCuteSoftDataProvider
    clsCuteSoftUserAdapter
     
    Am I to assume that when I run the CuteChat Basic Configuration that I need to enter the following (assuming my web application is generating a .dll file called "MyWebApp1"
     
    User Adapter Type: MyWebApp1.clsCuteSoftUserProvider,MyWebApp1
    Data Provider Type: MyWebApp1.clsCuteSoftDataProvider,MyWebApp1

    Having saved to the database - its saves to your _config table fine - I checked in enterprise manager. Yet when I try and navigate to http://localhost/CuteSoft_Client/CuteChat/Admin/default.aspx - which I assume I need to go to first to setup some chat rooms - I just get an asp.net error debug page saying the info below: It does not make any sense. Please help asap.

     Also can you explain what this line of code means in your help document :

    CuteSoft.Chat.ChatWebUtility.CurrentIdentity.IsRegistered

    Server Error in '/' Application.

    Forbidden

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Web.HttpException: Forbidden

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [HttpException (0x80004005): Forbidden]
       CuteSoft.Chat.UI.ChatAdminPage.OnInit(EventArgs e) +108
       System.Web.UI.Control.InitRecursive(Control namingContainer) +241
       System.Web.UI.Page.ProcessRequestMain() +197
    

     
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