System.Exception: ChatProvider not initialized

  •  04-17-2009, 7:08 AM

    System.Exception: ChatProvider not initialized


    Friends,
     
    We have tested the live chat application satisfactorily on our intranet server.
    Then we acquired a licence, and copied all the files and database to our live url.
    The invoke the LiveSupport button on the site we get a system exception error
    "System.Exception: ChatProvider not initialized".
     
    My two colleagues who had worked on the intranet deployment are on leave
    till the weekend, and I have the onus of getting the application working
    somehow today.
     
    Can anyone help, guide or provide some pointers please.
     
    Thanks
    Harish
    (Developer, id8labs)
     
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