Is that menu a flash menu?

 

If not, please open CuteSoft_Client\CuteChat\Support-Visitor-monitor.js.aspx and modify the following code:

 

document.write('<div id="invitechatwindow" style="Z-INDEX: 99999;position:absolute;visibility:hidden;left:0px;top:0px;"><a href="BLOCKED SCRIPTacceptchatwindow();"><img src="'+URL_live_help_window+'" border=0></a><div style="margin-top:0px;margin-left:50px"><a href="BLOCKED SCRIPTclosechatwindow();"><img src="'+URL_close_chat_button+'" border="0"></a></div></div>');

 

 

keep me posted