I have downloaded the trial version of Live Support just yesterday so it is the latest version. It is working perfectly and I added the code required for visitor tracking and live chat and it shows beautifully.
However, while everything is working fine on FireFox, Chrome, Opera, I have a serious problem with IE. If I browse to my website with IE7 it pops an error Access Denied. And with IE6 it pops Permission Denied.
When I debugged with VS 2005 it showed me that the error is in the page Support-Visitor-Monitor.js.aspx on the line xh.open("GET",url,true,null,null)
When I checked the value of url, it shows:
If I use it alone in the browser (the url above) it gives me
READY:Guest:1465dc00-c594-4be5-b92c-5073335ecb08
Please solve this as soon as possible I am seriously considering buying a license but this needs to be resolved so I can truly try the software !!!