changing cutesoft_client\cutechat folder names

  •  01-20-2009, 6:28 PM

    changing cutesoft_client\cutechat folder names

    I copied all the files from web directory to the website root folder.
     
    And then I wanted to rename CuteSoft_Client/CuteChat to Client/Chat. Also changed the  live operator.config.exe as follows
     
    <configuration xmlns="http://schemas.microsoft.com/.NetConfiguration/v2.0">
      <appSettings>
        <add key="CuteChatServiceUrlBase" value="http://mydomain.com" />
        <add key="CuteChatClientFolder" value="Client/Chat" />
        <add key="SpecialChars" value="€|™|‰|©|ƒ|£|®"/>
        <add key="CustomCulture" value="en-US"/>
     
    However, this doesn't get the operator connected. Is there a way I can change the live chat windows to have custom folder names for the cutesoft_client
     
    Currently it is 
     
    http://mydomain.com/CuteSoft_Client/CuteChat/SupportClient.aspx
     
    (appears as a chat window when the user starts chatting... )
     
    However, I want it as
     
    http://mydomain.comt/Client/Chat/SupportClient.aspx

    I talked to the support person Joyce, but did get resolved
     
    Adam, Can you help get this resolved.
     
    The intention is to have customized domain name than Cutesoft_Client or CuteChat.. in all the possible references.
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