dthornton,
Terry is correct.
Cute Chat speed = Cute Chat Min data update frequency + user NetWork delay
By default Cute Chat Min data update frequency is 300ms. In the version 1.1, it's value is 1000ms. It's already very fast.
In most cases, its value doesn't need to be changed.
If you do want play with it, try the following steps:
1. Login as site admin.
2. Click the chat admin button
3. Click the configuration tab in the left panel bar.
4. Locate "Cute Chat data update frequency" field.
Keep me posted.
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