RYann556,
You can download the latest version of Cute Editor using the same download link in the delivery email. If you cannot find this email, please write to us and specify the email address used when placing the order, we will resend the email to you.
This error is very strange to me. Please try this new version first. If it still doesn't work, put your site online and send the URL to me.
asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx