Re: Constantly Disconnecting Live Chat Operators

  •  02-20-2008, 9:04 AM

    Re: Constantly Disconnecting Live Chat Operators

    I was able to stay logged in for most of the day yesterday until 5:30ish then we all got dropped.  Must be a GoDaddy issue because that is where we have our chat server hosted.
     
    Today I edited the operator config per the deployment guide:
    <add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>
    and now when I click reconnect it does it without having to exit the GUI.
     
    Request: Can an alarm be sounded or popup appear for an operator console disconnect?  Otherwise if console is minimized you don't know you were dropped.
     
    Thanks,
    Scott
     
    UPDATE: 
    <add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>
    and now when I click reconnect it does it without having to exit the GUI.
     
    This does not seem to have an effect after all.  Must have been a coincidence.

    Scott
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