Customers getting ghost 'shaking' noise

  •  02-18-2008, 4:07 PM

    Customers getting ghost 'shaking' noise

    Alex:
    Hey Ross, what's this Rate the Agent thing?
    Alex:
    Never seen it before.
    Ross:
    Howdy
    Ross:
    New Version of Chat we installed this morning
    Alex:
    Ohhh nice

    Alex:
    did you just shake the ss or something?
    Alex:
    I heard a noice.. like MSN chat
    Ross:
    hmm
    Alex:
    I just heard it again lol wtf
    Alex:
    is that you?
    Ross:
    not sure what that was
    Ross:

    here is what I can do, but I didnt do this before...

    Ross:
    was it that?
    Alex:
    um yes
    Alex:
    something is wrong with chat
    Alex:
    there's like 10 copies opened for some reason haha
    Ross:
    oh boy
    Alex:
    i'm gonna close the chat window, brb
    Ross:
    ok
    Alex:
    nvm
    Alex:
    it's fixed now
    Alex:
    that's pretty cool btw, the sound thing, sometimes I forget I have it opened
    Ross:
    its still new
    Ross:
    mostly that thing I did, its for letting ppl know we are here when they have been waiting a while
    Ross:
    also we fixed the 'you are number 1 in line' when they were number 4...
    Alex:
    lol
    Alex:
    yeah I was always 1
    Ross:
    not anymore
    Alex:
    I just heard that noince again, did you do it?
    Alex:
    or am I hearing it from somebody else
    Ross:
    I am not doing anything
    Ross:
    but it could be us somehow...
    Alex:
    it is.. lol
    Alex:
    I don't have nothing from MSN or AIM
    Alex:
    heh
    Ross:
    what is going on? I will report it
    Alex:
    the shaking sound
    Alex:
    that you did earlier
    Alex:
    but... when you did it
    Alex:
    it shook the screen
    Alex:
    when somebody else does it
    Alex:
    it doesn't shake
    Alex:
    but I can hear the sound
    Alex:
    test it, could you do it again?
    Ross:
    shake
    Alex:
    ya when you do it it shakes
    Alex:
    when somebody else does it, no shake, but I get the sound
    Ross:
    somebody?
    Alex:
    heard the sound
    Alex:
    but no shake
    Alex:
    i'm guessing somebody or something is doing it
    Ross:
    carl is with another customer
    Alex:
    he just did it again
    Alex:
    lol
    Ross:
    I wonder when it is doing it
    Alex:
    i hear it
    Alex:
    :)
    Ross:
    when you send a msg?
    Alex:
    nope
    Alex:
    say hi to em for me, and ask em to do it again
    Ross:
    does it do it when I start typing?
    Ross:
    or when I send a msg
    Alex:
    nope
    Alex:
    it does it randomly
    Alex:
    *PRIVATE EDIT*
    Ross:
    awesome
    Alex:
    yep
    Alex:
    just heard it
    Alex:
    no shake tho
    Ross:
    we got a new customer
    Ross:
    wonder if that did it, one sec
    Alex:
    heard it again
    Ross:
    ok, every time you hear it, say "now"
    Alex:
    yep
    Ross:
    please...
    Alex:
    I will
    Alex:
    now
    Alex:
    now
    Ross:
    weird
    Alex:
    now
    Alex:
    now
    Ross:

    I tried making a new chat and it wasnt when I did anything

    Ross:
    just random
    Ross:
    is it the jinglejinglejingle noise?
    Alex:
    now
    Alex:
    ya it's the shaking noice
    Alex:
    but no shaking so it's not from you
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