Adam:Please note that I am here to help you.
It seems as though we're both here to help each other. I have a receipt somewhere that would serve to reinforce this theory.
Adam: You have the choice to use this version or not.
Ok, so am I to respond with "so now you tell me!", or "so you're confirming that it's a release candidate?". [rimshot]
Seriously Adam, I appreciate any feature requests you can get implemented. And please don't take my frustration personally. I just hope in the future your developers pay a little more credence to the term "release" and take advantage of beta testers before blasting out emails like the one below from November '07:
Adam: Cute LiveSupport version 4.0 is out!
The Cute Live Support team is pleased to announce that the long-awaited version 4.0
has finally been released.
In this major version release, we totally rewrote the whole
application. Numerous optimization methods have been applied. It's
clean, compact, extremely fast-loading, but still powerful and
efficient. We also add many new features and fixed many bugs.
To quote Tinny Tim, "...you raised my hopes and then dashed them quite expertly sir!"