>>6) The chat system has reset itself on a number of occasions, and has caused IIS to reset twice, in the 2 weeks since we installed this. Is there a way we can turn on traces or dumps in this software, so that we can hand them off to you for analysis?
If any errors happen, cute chat should log it. Please go to the root of your application. If you can find a folder named "Errors", check the files under it.
asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx