I have downloaded Cute Live Support version 4 (did this an hour ago), installed it, set the connection string and then went about trying to test it.

 

Note that both the web application and operator software are on the same pc. The computer runs Windows XP Pro with SP2 and has the .net framework 2 and 3 installed.

 

Whenever I try and initiate a chat (from the client/website side or the operater), the chat window on the operater console shows a connection lost message.

 

What could the problem be?

 

I need to get the application working correcly as I have to skin it and then demo it to a client.

 

Below is  a screenshot of a alert that I get when exiting the operator app: