settings.js.aspx generating errors

  •  09-29-2007, 8:40 AM

    settings.js.aspx generating errors

    I've got my website set up so that I receive an email notification every time an error occurs. After installing CuteChat, I'm now getting a LOT of emails with the following error:

    Error Page: http://www.mywebsite.com/CuteSoft_Client/CuteChat/settings.js.aspx
    Referrer: http://www.mywebsite.com/chat/chat.aspx?room=1

    System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.NullReferenceException: Object reference not set to an instance of an object.
       at CuteSoft.Chat.ChatApiImpl.DoGetUserSkinName(String uniquename)
       at CuteSoft.Chat.ChatApiImpl.GetUserSkinName(String uniquename)
       at CuteSoft.Chat.ChatWebUtility.get_SkinName()
       at ASP.cutesoft_client_cutechat_settings_js_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer)
       at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
       at System.Web.UI.Control.RenderChildren(HtmlTextWriter writer)
       at System.Web.UI.Page.Render(HtmlTextWriter writer)
       at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter)
       at System.Web.UI.Control.RenderControl(HtmlTextWriter writer)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       --- End of inner exception stack trace ---
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at ASP.cutesoft_client_cutechat_settings_js_aspx.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Any ideas on how I can fix this issue?

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