>>Yesterday morning I reinstalled the domain license before the operator arrived and the operator could sign in.
Cute Live Support only checks the license file when the application starts. If you update the license file after the application starts, it will continue work even you are using a "bad" file.
For example, when the application starts, you are using a good license file. In the next days, you replace the good license file with a bad one. It will still work.
But after 2 weeks, your IIS restarts. Cute Live Support need to check the license file again. But the license file in the server is not a good one. It will throw an error.
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