No tools in the toolbars - JavaScript is enabled

  •  09-06-2007, 6:12 AM

    No tools in the toolbars - JavaScript is enabled

    Hi there,

    We have CuteEditor 6 implemented in our VB.Net 1.1 app, and one of our clients is reporting she cannot see any icons on the CuteEditor tool bars.

    She is using IE 6.028 and her security settings are set by clicking the "Default" button in IE.  JavaScript is enabled. 

    She sent us the following screenshot:



    We cannot reproduce this error in the office with IE6, IE7 or FireFox, and so we're completely stuck with what could be going on.

    The code used to prime the control is as follows:

                With editorControl
                    .AutoConfigure = CuteEditor.AutoConfigure.Simple
                    .CustomCulture = sessLanguage.CuteEditorId
                    .ShowHtmlMode = True
                    .ShowPreviewMode = False
                    .EditCompleteDocument = True
                    .UsePhysicalFormattingTags = True
                    .BreakElement = CuteEditor.BreakElement.P
                    .ThemeType = CuteEditor.ThemeType.OfficeXP
                    .SetSecurityImageGalleryPath(sessClient.DirectorySystemPath.Trim("\"c) & "\ui\" & sessClient.ImagePath.Trim("\"c).Replace("/", "\"))
                    .SetSecurityFilesGalleryPath(sessClient.DirectorySystemPath.Trim("\"c) & "\ui\" & sessClient.ImagePath.Trim("\"c).Replace("/", "\"))
                    .URLType = CuteEditor.URLType.Absolute
                End With

    Could you tell me what I can do to stop this happening for our client?

    Many thanks
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