I was aiming it more at the cutesoft support crew. They seem to have a lack of customer care going on. Anything slightly difficult they ignore. Seems to be a stick a head in the sand scenario and hope it goes away.

 

Fredd its great that you are answering so many threads, but surely thats cutesoft job, and sorry for the comment, it wasnt aimed at you.

 

As you have rightly said before a simple acknowledgement of the post and further replies to questions asked would not go amiss. Even if it is to say sorry they cannot do anything for a week, or it will be in next release dated xxx.

 

I have tried to be positive throughout, but there is only so many times you can listen to the "it works fine here" statement. My theory is if it breaks on one network, then its bound to have a similar problem elsewhere and as it turns out, its a very simple 3 char fix.

 

So Adam just to prove you do read all the threads etc. and in order to close this thread can you answer the following couple of questions as asked previously....

 

thanks

 

PS. in spite of all this, I do think the editor is still one of the best on the market and hope it still improves. If it wasnt I would have been long gone by now.