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  •  08-14-2007, 10:38 AM

    Offline message

    Hi,
     
    I have integrated CuteChat LiveSupport in my online application. When operators are offline, i get the feedback popup, but when i press send it says: "Failed to send message ! User not found :XXX" (for any username), and the usernames are the ones i use to login in my application (these users are in a separate DB)
    The allow anonymous option is enabled, but i`m not really sure that`s the problem
    Any ideea to solve or bypass this problem will be appreciated.
     
    Thanks, Alex
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