further to my investigations, it appears that cutechat crashes the whole web app!! here is the error from the errorlog:

Event code: 3001
Event message: The request has been aborted.
Event time: 5/2/2007 9:43:31 AM
Event time (UTC): 5/1/2007 11:43:31 PM
Event ID: 27db41edd470482685da82e44aa31841
Event sequence: 17866
Event occurrence: 41
Event detail code: 0
 
Application information:
    Application domain: /LM/w3svc/795051043/root/op-1-128224673830224730
    Trust level: Full
    Application Virtual Path: /op
    Application Path: C:\Program Files\Telligent\Community Server 2.1\Web\
    Machine name: LUNA
 
Process information:
    Process ID: 4108
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: HttpException
    Exception message: Request timed out.
 
Request information:
    Request URL: http://www.opinionspaid.com/op/CuteSoft_Client/CuteChat/chat.rane.aspx?type=invoke&rand=1178062902740-0.3798622293448007
    Request path: /op/CuteSoft_Client/CuteChat/chat.rane.aspx
    User host address: 203.27.144.33
    User: ben.page
    Is authenticated: True
    Authentication Type: 
    Thread account name: NT AUTHORITY\NETWORK SERVICE
 
Thread information:
    Thread ID: 33
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace: