chicago07,
>>1. Is it possible to have multiple "rooms" in Cute Live Support? If so, how? How will a web user connect to a particular chat room?
There is no permanent chat room. When a consersation is started, a chat room is built dynamically. When a consersation is end, this chat room is recycled automatically by the system.
>>2. What is the purpose of Room Administration? What does it mean to create a Lobby? Where does the lobby show up and how can users log in?
This part is for Cute Chat.
asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx