I have given all of the basic information regarding the project. If there is anything else required I can send that output. I am trying to do what I think should be a very basic thing - run the livesupport application as part of an existing website.
I have a visual studio 2005 web application project. I have included the livesupport folder in the project because I need the information for the web.config file information.
I have rebuilt the solution and am getting no errors.
I was hoping for better answers because I do not think this is a non-standard issue.
Please help!
Server Error in '/xyz' Application.
ConnectionStringProvider : CuteSoft.Chat.DefaultConnectionStringProvider return null
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Exception: ConnectionStringProvider : CuteSoft.Chat.DefaultConnectionStringProvider return null
Source Error:
Line 20: var _liveHelpDialogFeature = "status=1,width=500,height=400,resizable=1";
Line 21:
Line 22: var ImageURL='<%= CuteSoft.Chat.ChatApi.HasReadyOperators()/*HasOnlineOperators()*/?URL_live_help_online_image:URL_live_help_offline_image %>';
Line 23:
Line 24: ImageURL= "<img title=\"support chat\" src=\""+ImageURL+"\"width=\"141\" height=\"41\" border=0>";
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Source File: x:\Visual Studio 2005\Websites\xyz\CuteSoft_Client\CuteChat\Support-Image-Button.js.aspx Line: 22
Stack Trace:
[Exception: ConnectionStringProvider : CuteSoft.Chat.DefaultConnectionStringProvider return null]
CuteSoft.Chat.ConnectionStringProvider.b(QueryConfiguration A_0, UserIdentity A_1) +126
a0.a(String[] A_0, String& A_1) +132
a0..ctor(UserIdentity identity) +424
CuteSoft.Chat.ChatContextScope..ctor(Boolean ignoreIdentity) +218
CuteSoft.Chat.ChatApiImpl.DoHasReadyOperators() +68
CuteSoft.Chat.ChatApiImpl.HasReadyOperators() +57
ASP.cutesoft_client_cutechat_support_image_button_js1_aspx.__Render__control1(HtmlTextWriter __w, Control parameterContainer) in X:\Visual Studio 2005\Websites\xyz\CuteSoft_Client\CuteChat\Support-Image-Button.js.aspx:22
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +98
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +21
System.Web.UI.Page.Render(HtmlTextWriter writer) +27
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +53
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +169
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +24
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +7362
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