Adam,
Thanks for the reply...so are you saying that any operator logged in from any portal admin account will "see" all portals? Are there plans to seperate this to follow the DNN portal structure more closely?
For example, using DNN module settings on a per portal basis to manage admin configuration data...then filter the Live Help Module to "see" only logged in operators for that portal?
We are in the evaluation phase with another live help for DNN that does this now. It's about 10% of the cost of yours, but we appreciate your support on the other products we've purchased from you and prefer your interfaces.
Unforetunately this would be a deal killer for us (and I think most DNN installations out there)