One more question on the DNN installation for Live Support. I can setup Live Support on two different portals on one DNN installation (seperate portals, seperate URLs and seperate admin accounts) and noticed when I logged into the Admin Configure form either portal it shows me the approved operators from all portals! This is not good! Each account I used was an Admin account, not a Host account.
Also, if I log on as an operator on one portal...the other portal shows operator available and can communicate via live help.
It appears that the functionality supports a global DNN installation, but does not allow the seperation of portals and portal operators? Is this true?
Please advise as this is a core requirement for our DNN implementation.