Multiple problems with editor in our deployment

  •  12-24-2006, 8:44 AM

    Multiple problems with editor in our deployment

    I've just purchased and deployed the editor in a number of forms on our website and I've had a number of reports from users that their existing text does not display and that they are unable to enter anything into the edit window or click the Preview/HTML/Normal tabs.  Other users including myself report that the dialog boxes for selecting images or documents sporadically fail to display anything.  Others report that pasting from Word produces either nothing or text that is completely stripped of all formatting.  Still others say the editor hangs their browser completely or takes several minutes to come up or respond after a paste.  I think I've got a pretty basic setup which follows and I'm wondering if anyone has any ideas or tips for getting a stable deployment of this product?.
     
    Don Malin
     
    Editor setup code:
     
     Dim editor
     Set editor = New CuteEditor
     editor.ID = sFieldName
     editor.FilesPath = "/Editor_Files"
     editor.ConfigurationPath = "/Editor_Files/Configuration/LA/Full.config"
     editor.ImageGalleryPath = sFilesFolder
     editor.FilesGalleryPath = sFilesFolder
     editor.FlashGalleryPath = sFlashFolder
     editor.width = sWidth
     editor.height = sHeight
     editor.UseNetSpell = False 
     editor.ThemeType = "Office2000"
     editor.Text = sText
     editor.Draw()
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