Sent the account information as requested.

 

I just wanted to send a quick update on the status and issues on my site so you have the most current information.

 

1. When logged in I can go to the Chat Admin screen and it displays correctly.  I can access all the pages.  When I do an update it seems the update works (changes get saved in the database) but throws and error when displaying the page.  I get teh custom error web page.

 

2. When logged in and I try to access one of the chat icons it throws and exception and displays the custom error page.

 

3. When not logged in I can click on one of the chat icons and it will load the caht client ok.  I do get anonymous users not allowed pop up but this is correct since I have anonymous access turned off.

 

4. Not sure if this is related to the problem but I have never been able to get the "Next time automatically sign me in" to work.  When I don't use the site for a little while and I come back I have to sign in again.  This works correctly on your site.  Your site always remembers who I am.  Not sure this is related to my chat problem but I would love to figure this out.